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What to Expect


What you can expect from us:

  • Flexibility with appointment times and visits to meet your needs
  • We will give our honest professional opinion on your child’s needs.
  • We keep minimal waiting lists so intervention can happen at the right time.
  • We will work within our knowledge and skills and signpost you to other support if we cannot provide it.
  • We will follow our professional standards and guidelines as set out by the HCPC.
  • We will give you a clear breakdown of our services and the costs.
  • We will keep you informed of your child’s progress.
  • We will work together with you to promote your child’s best interests.
  • We will follow evidence based practise.
  • We will give you as much notice as possible if we have to cancel an appointment.
  • We will be open about any problems and work with you to resolve them.
  • We will liaise with other professionals including NHS speech and language therapists.
  • We will provide you with the same named therapist to ensure continuity of care.
  • We always aim to provide a quality service, that gives you value for money.
  • We’ll always try and make therapy FUN for your child!