What you can expect from us:
- Flexibility with appointment times and visits to meet your needs
- We will give our honest professional opinion on your child’s needs.
- We keep minimal waiting lists so intervention can happen at the right time.
- We will work within our knowledge and skills and signpost you to other support if we cannot provide it.
- We will follow our professional standards and guidelines as set out by the HCPC.
- We will give you a clear breakdown of our services and the costs.
- We will keep you informed of your child’s progress.
- We will work together with you to promote your child’s best interests.
- We will follow evidence based practise.
- We will give you as much notice as possible if we have to cancel an appointment.
- We will be open about any problems and work with you to resolve them.
- We will liaise with other professionals including NHS speech and language therapists.
- We will provide you with the same named therapist to ensure continuity of care.
- We always aim to provide a quality service, that gives you value for money.
- We’ll always try and make therapy FUN for your child!